Warranty Policy

Effective Date: May 2025

At Varbridge, we stand behind the quality and craftsmanship of our jewelry. To ensure your satisfaction, we offer a comprehensive 1-Year Warranty on all our products.

1. What Does the Warranty Cover?

Our warranty covers:

Manufacturing Defects: Issues with materials or workmanship.
Functional Failures: For example, the functional aspects of the Hitch Bracelet, such as the flint and steel mechanism, are included.

2. What Doesn’t the Warranty Cover?

The warranty does not cover:

Normal wear and tear, including scratches or tarnishing.
Damage caused by misuse, accidents, or improper care.
Unauthorised repairs or modifications.

3. How to Make a Warranty Claim

If you believe your item is eligible for a warranty repair or replacement:

Contact us at contact@shopvarbridge.com with your order number, a description of the issue, and photos of the item.
Our team will assess your claim and provide instructions for returning the item if necessary.

4. Repair or Replacement

If your claim is approved, we will repair your item free of charge.
If a repair is not possible, we will replace the item with the same or a similar model.

5. Warranty Period

The warranty is valid for 1 year from the date of purchase. Proof of purchase is required to make a claim. Each purchase is eligible for one warranty claim only.

6. Questions?

If you have any questions about our warranty or need assistance, please reach out to us via our Contact Page or email us at contact@shopvarbridge.com.